IT Modernization and process automation
According to Forrester’s 2021 Digital Process Automation Survey, nearly 58% of organizations cite acceleration of digital transformation programs or improved customer service as the primary drivers for process improvement efforts. 76% of them plan to address these goals through some form of end-to-end automation. Clearly, process is strategic and the challenges are huge.
To drive change at this scale, a new modern approach to application development and process automation is required. An application modernization program to drive the automation imperative must:
- Address process orchestration across an increasingly complex set of complementary automation technologies
- Include the critical role of human and machine interactions
- Provide monitoring and analytics to ensure that critical goals are on track
Join this session to see Forrester’s latest process trend data presented by guest speaker Rob Koplowitz, learn how others are addressing these issues, and hear about Bonitasoft's vision of IT modernization from Bonitasoft CEO Miguel Valdés-Faura.